Skip to content
Contact Us

Have a question? Get in touch

Call or Email Us
Our Call Centre representatives are available to answer questions. Contact our Client Services team via email:
Apply Now
Submit your information and a Meridian OneCap employee will contact you directly
General Inquiries
Have a question? Please fill out this form and a OneCap representative will reach out to you directly.

How to resolve a complaint

We’ll work with you to resolve any complaint as quickly as we can. Get started with our 3-step process for submitting and resolving complaints.


How to raise a Privacy question/concern

We’ll have our team of dedicated Privacy experts respond to your item. Click below for our 3-tiered escalation process.


Our Locations:


COURIER ITEMS should be directed to physical addresses noted above, based on language.

MAIL ITEMS should be directed to:


English Mailing Address:

PO Box 30597 RPO Madison
Burnaby, BC V5C 6J5

French Mailing Address:

970 - 100 Boul Alexis-Nihon,
St-Laurent, QC H4M 2P5

You’re in control. Choose your cookie settings.
We use cookies, including third party cookies, for security purposes and to improve your website and marketing experiences. By continuing to use the site or closing this banner, you agree to the use of cookies as described in our Cookie Policy page.
You’re in control. Choose your cookie settings.
What is a cookie?

We use cookies on the OneCap website for security purposes and to improve your marketing experience. Select “Cookie Settings” to learn more and to specify your preferences. Or, simply, select “Accept” to agree to the use of cookies as described in our cookie policy

More Information
Persistent Cookies Always Active

Persistent cookies are stored on your device between browsing sessions until they expire, (30 days or more), or, until you delete them.  Persistent cookies enable the website to recognize you and your preferences upon your return.
CMSCookieLevel, OneCapIndividualCookieSettings
Session cookies

Session cookies expire when you leave the website. Session cookies allow the website to recognize you as you move between website pages during a browsing session. Third-party cookies are a type of session cookie that enable companies like Facebook and Pinterest to provide content that is relevant to your specific interests. 

Use the toggles to choose which specific cookies you wish to enable or disable. 

Google Analytics
_ga, _gid, _gat_UA-
Google Adsense