Contact Us

Have a question? Get in touch

Our Call Centre representatives are available to answer questions.

CALL US: (866) 986-6738

Have a question? Please fill out this form and a OneCap representative will reach out to you directly.

GENERAL INQUIRIES

We’ll work with you to resolve any complaint as quickly as we can. Get started with our 3-step process for submitting and resolving complaints.

We’ll have our team of dedicated Privacy experts respond to your item. Click below for our 3-tiered escalation process.

Fax: (416) 340-8038

Toll Free Fax: (877) 340-8038

Fax: (514) 744-9406

Toll Free Tel: (877) 544-2770

Toll Free Fax: (877) 744-9406

Courier items should be directed to physical addresses noted above, based on language.

Mail items should be directed to:

French Mailing Address:

970 - 100 Boul Alexis-Nihon,
St-Laurent, QC H4M 2P5

English Mailing Address:

PO Box 30597 RPO Madison
Burnaby, BC V5C 6J5