How to submit a Privacy Item to Meridian OneCap
We're committed to providing you with the best experience that we can. If you have a privacy concern, access to information request, or want to review your preferences, please follow our easy 3-step Procedure.
Step 1: Talk to our MOCC Client Services Team
How to contact MOCC Client Services:
Email: client.service@meridianonecap.ca
Toll-free: 1-866-986-6738
Mail:
Client Service
PO Box 30597 RPO Madison
Burnaby, BC
V5C 6J5
If you require additional information and/or are still not satisfied after contacting MOCC Client Services, please feel free to proceed to Step 2 and contact MOCC's Privacy Officer.
Step 2: Contact the Privacy Officer
How to contact MOCC's Privacy Officer:
Email: privacyoffice@meridiancu.ca
Mail:
Meridian One Cap Corporation
ATTN: Chief Privacy Officer
75 Corporate Park Drive
St. Catharines, Ontario
L2S 3W3
Note: If corresponding by email, please do not include any confidential information as email correspondence is not guaranteed to be secure.
Step 3: Provincial or Federal Privacy Commissioner
If you require additional information and/or are still not satisfied after contacting MOCC’s Privacy Officer, you can contact your appropriate Provincial or Federal Privacy Commissioner.